Frequently Asked Questions

Orders are placed through WhatsApp. Simply browse our website, note the plants you want, and send us a message on WhatsApp with your selections. Our team will confirm availability, provide the total cost, and arrange delivery.

We accept the following payment methods:

• Cash on Delivery (COD)
• UPI payments (Google Pay, PhonePe, Paytm)
• Bank Transfer (NEFT/IMPS)
• Online payment links (sent via WhatsApp)

For local delivery within the city, the minimum order value is ₹300. For outstation deliveries, the minimum order value is ₹1000. These minimums help us maintain quality service and ensure plants arrive in good condition.

You can cancel or modify your order before it's dispatched. Please contact us on WhatsApp as soon as possible. Once the order is packed and ready for dispatch, cancellations may not be possible.

Local delivery (within city): ₹50 for orders below ₹500, FREE for orders above ₹500.
Outstation delivery: Charges vary based on location and order weight. Exact charges will be communicated during order confirmation.

Local orders: Same day or next day delivery
Outstation orders: 3-7 business days depending on location
We'll provide tracking information once your order is dispatched.

Currently, we deliver to select cities across India. Please check with us on WhatsApp for delivery availability in your area. We're constantly expanding our delivery network.

Yes! Every plant comes with detailed care instructions including watering frequency, sunlight requirements, and maintenance tips. We also provide ongoing support via WhatsApp if you have questions about plant care.

1. Unpack the plant carefully and immediately
2. Check the soil moisture - water if dry
3. Place in a shaded area for 2-3 days to acclimatize
4. Gradually introduce to recommended light conditions
5. Follow the care instructions provided
6. Contact us if you notice any issues

Watering frequency depends on the plant type, season, and environment. Generally:

• Succulents: Once a week or when soil is completely dry
• Indoor plants: 2-3 times a week
• Outdoor plants: Daily in summer, alternate days in winter
• Always check soil moisture before watering

Yes! We provide free plant care support for all our customers. You can reach out to us on WhatsApp with photos if you're facing any issues with your plants. Our team will guide you with solutions and care tips.

Due to the perishable nature of plants, returns are accepted only in cases of:

• Wrong product delivered
• Plant arrived damaged or dead
• Significant quality issues

Report issues within 24 hours with photos for evaluation.

Contact us immediately on WhatsApp with clear photos of the damaged plant and packaging. We'll evaluate the damage and offer either a replacement or refund based on the situation. Reports must be made within 24 hours of delivery.

Once a refund is approved, it's initiated within 2-3 business days. The amount will reflect in your account within 5-7 business days for bank transfers and 1-3 business days for UPI refunds.

We strive to show accurate representations of our plants. However, please note that plants are living organisms and may vary slightly in size, shape, and color. The photos are for reference, and actual plants may differ based on season and growth stage.

Yes! We cater to bulk orders for events, corporate gifting, and landscaping projects. Contact us on WhatsApp with your requirements, and we'll provide special pricing and customized solutions for your needs.

Yes, you're welcome to visit our nursery! We're open from 9 AM to 6 PM all days. You can see our plants in person, get expert advice, and make purchases directly. Please check our contact page for the exact location.

Yes, we offer professional gardening services including garden design, maintenance, and landscaping. Contact us for a consultation, and our team will help create your dream garden.